Question 1

We already use a recall tool. Is this different?

Accepted Answer

Keep it. Those tools usually message patients who are slightly overdue. We work the patients who have been gone 6 months or more, and we handle the replies for you.

Question 2

How much does it cost, and what if nobody shows up?

Accepted Answer

The pilot is $0 until a patient shows up. Then it is $40 CAD for each patient who actually shows up, checked in your management software at the end of the month. If nobody shows up, you pay nothing. If you like the results, you can move to a flat $500 CAD per location, per month.

Question 3

Is it safe for patient privacy?

Accepted Answer

We only contact your own past patients, you approve every message, and each patient gets at most four. One reply opts them out. We build around CASL and Canadian privacy rules, sign a data agreement with you, and delete your data when we are done.

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