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For dental clinics in Ontario

Bring dormant patients back to your chairs.

Retrevia reaches out to patients who stopped booking, handles the replies, and hands your front desk the ones ready to come in. You pay nothing until a patient shows up.

Book a demoSee how it works

Sample patient

Hi Sam, it has been a while since your last visit at Maple Dental. Would you like us to find you a time for a cleaning?

Yes, mornings work best.

Great. Our front desk will confirm shortly.

Appointment booked

Sample patient, cleaning, morning

This week (example)

Patients contacted
120
Replies
18
Booked
6

Illustration. Not real patient data.

  • No setup fee for the pilot, no long contract
  • You approve every message before it sends
  • Built around CASL and Canadian privacy rules
  • Works with the software you already use

Where your schedule quietly loses patients.

Patients drift away.

Life gets busy. They skip a cleaning, a year goes by, and nobody follows up.

Recall tools stop too early.

Most reminders go to patients who are a little overdue. The ones gone 6 months or more get left out.

Your front desk is busy.

Calling hundreds of old patients is the first job to slip when the phones are ringing.

Empty chairs cost money.

Every unfilled hygiene slot is revenue that does not come back.

One service. Three jobs.

We find the patients worth contacting.

  • You send a patient export from your software.
  • We clean it, remove duplicates, and take out anyone who should not be contacted.
  • We sort patients by how long since their last visit.

Dormant patients (example)

  • Patient A. M.Last seen 8 months ago
  • Patient R. K.Last seen 11 months ago
  • Patient S. T.Last seen 14 months ago
  • Patient J. L.Last seen 19 months ago
  • Patient D. P.Last seen 23 months ago
  1. 1Send your list
  2. 2Approve the messages
  3. 3We run the campaign
  4. 4You see booked patients

Works with the software you already use.

We start from a simple patient export, so there is nothing to install and nothing changes for your team. If your system can export a patient list, we can work with it.

  • Dentrix
  • Dentrix Ascend
  • Eaglesoft
  • Open Dental
  • Curve Dental
  • Denticon
  • Tab32
  • Abeldent
  • axiUm
  • Oasis
  1. 1Export your patient list
  2. 2Send it to us through a secure link
  3. 3We handle the rest

Need help exporting? We will walk you through it on a call.

Product names belong to their owners. Retrevia is not affiliated with or endorsed by these companies.

Built to be low risk for your clinic.

The pilot is small, written down and paid per patient who shows up.

  1. You check every number.

    Attendance is checked in your own software at the end of each month, so you can verify every patient we charge for.

  2. You stay in control.

    You approve every message. You set the weekly volume so your front desk is never flooded.

  3. Careful with patient data.

    We only contact your own past patients. We keep the data we need, move it securely, sign a data agreement, and delete it when we are done.

Want to see what your dormant patient list could be worth?

Book a 45 minute call. We will look at your clinic, estimate the numbers together, and decide if a small pilot makes sense.

Book a demo

Or email contact@retrevia.ca